Matchmaker Terms

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Last Updated: 10/03/23

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We are committed to providing a high-quality matchmaking service. However, we do not offer refunds under any circumstances.

When you purchase a membership with us, you are agreeing to pay the full membership fee for the duration of your contract. We do not provide refunds if you do not successfully match with another member during your membership period.

By signing up for our service, you acknowledge that finding a compatible match depends on many factors that are outside of our control. We make no guarantees about the number of matches, dates, or relationships that may result from using our service.

Our matchmakers make every effort to introduce you to suitable matches based on the preferences in your profile. However, we cannot control the availability of matches in your area, how many potential matches respond to your messages, or whether you form a connection once introduced.

For these reasons, all sales are final and membership fees are non-refundable. Please carefully consider whether our service is right for you before signing up. If you have any questions, feel free to contact us.

Non-Disparagement

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As a member of our matchmaking service, you agree to refrain from making any statements, whether online or offline, that negatively impact our reputation, business operations, or services. This non-disparagement clause is in place to encourage constructive feedback and resolution of issues directly with our service team, rather than through public forums or social media.

We welcome honest and constructive feedback to improve our services. If you have any concerns or are dissatisfied with any aspect of our service, we strongly encourage you to contact us directly so that we can address your concerns promptly and effectively.

Please note, violation of this non-disparagement clause may result in termination of your membership and/or legal action, depending on the severity and impact of the disparaging remarks.

We appreciate your understanding and cooperation in maintaining a respectful and constructive environment for all our members.